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Terms And Conditions

Terms & Conditions

Effective Date: 18 May 2026

Welcome to Local Foodies (“Company”, “we”, “our”, “us”), operated by LOCAL FOODIES.

By accessing or using our website, mobile applications, and services available on Android and iOS platforms, you agree to comply with and be bound by these Terms & Conditions.

1. Services

Local Foodies is an online delivery marketplace platform that enables users to:

  • Order food, groceries, and local products

  • Connect with restaurants, shops, and delivery partners

  • Make online payments through supported payment gateways

2. User Eligibility

By using our platform, you confirm that:

  • You are at least 18 years old or using the service under parental supervision

  • The information provided by you is accurate and complete

  • You will not misuse the platform for illegal activities

3. Account Registration

Users may be required to create an account to access certain services.

You are responsible for:

  • Maintaining confidentiality of your account credentials

  • All activities conducted through your account

  • Providing updated contact information

4. Orders & Deliveries

  • Orders placed through the platform are subject to acceptance by restaurants/stores.

  • Estimated delivery times are approximate and may vary due to traffic, weather, or operational issues.

  • We reserve the right to cancel or reject orders in case of:

    • Product unavailability

    • Payment issues

    • Suspected fraudulent activity

    • Operational limitations

5. Pricing & Payments

  • Prices displayed on the platform may change without prior notice.

  • Applicable taxes, delivery charges, platform fees, and surge fees may apply.

  • Payments can be made using supported online payment methods.

6. Cancellation Policy

  • Orders once confirmed may not be cancellable after preparation or dispatch.

  • Cancellation requests are subject to restaurant/store policies and operational feasibility.

7. No Refund Policy

Local Foodies follows a strict NO REFUND POLICY.

Refunds shall generally not be provided once an order is successfully placed and processed.

However, in exceptional cases such as:

  • Duplicate payments

  • Technical payment failures

  • Non-delivery verified by our support team

the issue may be reviewed internally and resolved at the sole discretion of the Company.

8. User Conduct

Users agree not to:

  • Abuse delivery partners or merchants

  • Use fake payment methods

  • Upload harmful or illegal content

  • Attempt unauthorized access to systems

9. Intellectual Property

All trademarks, logos, content, graphics, and software on the platform are the property of Local Foodies or its licensors.

Unauthorized use is prohibited.

10. Limitation of Liability

Local Foodies acts as a technology platform connecting customers with merchants and delivery partners.

We shall not be held liable for:

  • Quality or preparation of products by merchants

  • Delays caused by external conditions

  • Indirect or consequential damages

11. Suspension & Termination

We reserve the right to suspend or terminate accounts violating these Terms.

12. Governing Law

These Terms shall be governed by the laws of India and jurisdiction shall lie with courts in Telangana.

13. Contact Information

Business Name: LOCAL FOODIES
Platform Name: Local Foodies
Website: https://locaalcart.com/
Support: https://locaalcart.com/help-and-support

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.