Refund Policy

Refund Policy

Last Updated: 12/Dec/2023

User Refunds:

  1. Order Cancellation:

    • Users can cancel orders within a specified timeframe for a full refund.
  2. Quality Issues:

    • Refunds may be issued for orders with quality issues, provided the concern is reported promptly.

Delivery Boy Compensation:

  1. Failed Deliveries:

    • Delivery boys may be compensated for failed deliveries due to circumstances beyond their control.
  2. Order Rejection:

    • Compensation may be provided for rejected orders if the rejection is justified.

Refund Process:

  1. Contact Support:

    • Users and delivery boys must contact our support team to initiate the refund process.
  2. Verification:

    • Refund requests will be subject to verification of the reported issue.
  3. Refund Approval:

    • Upon approval, refunds will be processed within a reasonable timeframe.

Contact Us:

For any questions or concerns related to our Refund Policy, please contact us at [email protected].